Contact & Company Information

Last Updated: July 9, 2026

About Foggy Froggy Networks

Foggy Froggy Networks is a VPN service provider founded in 2026 with one mission: to make strong, honest online privacy simple. Our slogan, "Stay in the fog!", captures exactly what we deliver — an encrypted layer between you and the open internet, backed by a strict no-logs policy. We never record your browsing history, traffic destinations, DNS queries, or connection timestamps. Our device licensing model is refreshingly straightforward: one hardware ID equals one device, and our plans scale from SOLO (5 devices) and FAMILY (20 devices) to PRO (50 devices) and CORPORATE (250 devices).

Performance is where we refuse to compromise. Every node in our network runs on AMD EPYC servers with NVMe SSD storage and ECC RAM, and we deliberately cap each node at fewer than 100 users so your connection never fights a crowd. The result is speeds of up to 1 Gbps per connection and average latency of 30 to 50 milliseconds. The network is IPv6 ready and includes both DNS leak protection and IPv6 leak protection as standard, so your real identity stays where it belongs — with you.

Our infrastructure spans 17 countries: the United States, Canada, the United Kingdom, Germany, the Netherlands, France, Switzerland, Sweden, Finland, Poland, Singapore, Japan, South Korea, Australia, India, Brazil, and Turkey. Every location is watched by our 24/7 infrastructure monitoring systems, and we maintain an uptime of 99.9% or better across the fleet. Whether you connect from home, on the road, or across an entire company, the fog is always close by.

Company Facts at a Glance

Support Hours

Our support team operates 24 hours a day, 7 days a week, 365 days a year — the same schedule as our infrastructure monitoring. Whenever you write to us, a real member of the Foggy Froggy Networks team will read your message, and we typically respond within 24 hours. There is no tiered queue and no paid priority lane: a SOLO subscriber with a configuration question receives the same attention as a CORPORATE administrator migrating two hundred and fifty devices.

What We Can Help With

Our support specialists handle the full range of questions that come with running a privacy service. The most common topics include account and billing matters such as invoices, renewals, plan upgrades and downgrades, and refund requests under our Refund Policy; technical configuration on any major operating system, including manual setup, DNS and IPv6 leak testing, and router-level installations; device management under our 1 HWID = 1 Device model, including replacing a retired device with a new one; and pre-sales questions about server locations, expected speeds, and which plan fits your household or organization.

When you write to us, it helps to include the email address associated with your account, the plan you are using, your operating system, and — for technical issues — a short description of what you expected to happen and what happened instead. Please never send passwords in a message; we will never ask for them.

Before You Write: Quick Answers

• Speeds and latency. Every plan carries the same performance ceiling: up to 1 Gbps per connection with average latency of 30–50 ms. If your measured speed is far below your line's capability, our team can suggest a closer node or a different configuration.
• Refunds. First-time purchases are covered by the money-back guarantee described in our Refund Policy. Write to us with your order details and the team will walk you through it.
• Cancellation. You can cancel auto-renewal at any time; service continues to the end of the paid period, as described in our Subscription & Cancellation Policy.
• Privacy questions. Requests concerning personal data are handled under our Privacy Policy and No-Logs Policy. Because we do not log activity, most "what do you have on me" questions have a very short answer: almost nothing.

Postal Correspondence

Formal notices, legal correspondence, and documents that must be delivered in writing should be sent to our registered address at 1930 Sheridan Ave, Cody, WY 82414, USA. Postal mail is reviewed regularly, but for anything time-sensitive we strongly recommend email as the primary channel, with the phone line available for urgent account matters during any hour of the day.

Get in Touch

Use the form below to send us a message directly, or reach us using the contact details alongside it. For questions about billing, device limits, server locations, or anything else, we are happy to help.